Frequently asked questions
What is the battery health of refurbished devices?
All our phones and tablets are tested to ensure strong battery performance. Battery health is always above 80%, and in many cases, we replace the battery during refurbishment. The exact battery condition is listed on each product page.
How long does delivery take?
We offer free tracked shipping on all orders. Delivery typically takes 2–3 business days after dispatch. You’ll receive a tracking link via email as soon as your item ships.
Will the device work with my SIM card or accessories?
Yes! All devices are fully unlocked and compatible with UK and international SIM cards (unless otherwise stated). You can also use standard accessories like chargers, cases, and headphones made for that model.
What’s your return policy?
You can return any product within 14 days of delivery if you’re not completely satisfied. Just contact our support team to arrange a return. Items must be in the same condition you received them, with all accessories included.