For UK phone shops
The till, the stock book and the repair desk, on one ticket.
Most tills can sell a phone case. Very few can take a handset in part-exchange against a repair bill, keep the margin-scheme record HMRC asks for, and still be usable by whoever is on the counter on a Saturday. Refurbli is built for that shop and no other.
iPhone 13 screen
£129
Case — iPhone 13
£14.99
What it does
Four jobs, one screen
A phone shop does the same handful of things all day. These are them.
Sell
Scan or tap, take cash, card or a split, and the receipt prints on the counter roll. Works on the tablet in front of you and the laptop out the back.
Book repairs
Take the handset in, quote it, text when it is ready. The job and the sale sit on one ticket, so a repair paid for with a screen protector is one transaction.
Buy handsets in
It asks who you bought it from and for their ID, then puts the phone in the stock book with its own number. Take one in part-exchange and it comes off what they hand over, not off the sale.
Know what you have
Every part, accessory and second-hand handset, what it cost and what it is worth. Serial-tracked stock cannot be sold twice.
Paperwork
Done as you go, not in April
The jobs that cost you real money when they are wrong, and that most tills leave to you and a spreadsheet.
Your stock book writes itself
Every used handset gets a number, the person you bought it from, what you paid and what it went for — written down as it happens. When your accountant asks for the stock book in April, it is already there.
It asks before the cash goes out
Buying a phone off the public means knowing who from and seeing ID. The till asks for both before you pay, and in Scotland it holds the handset the 48 hours you are required to.
Part-exchange, done properly
Trade a £400 phone against a £450 one and the sale is still £450. Ring it up as a £50 discount instead and you have under-declared the VAT — quietly, and every single time.
The router goes down, you keep serving
Sales and bookings sit on the tablet and go up on their own when the line comes back. Nobody stands at your counter waiting for wifi.
| No. | Item | Bought | Sold | VAT due |
|---|---|---|---|---|
| 0148 | iPhone 11 64GB | £90 | £159 | £11.50 |
| 0147 | Galaxy S21 128GB | £110 | £179 | £11.50 |
| 0146 | iPhone SE 2020 | £45 | £89 | £7.33 |
On the counter
What they walk out with
A receipt off the roll, and a reference on it that still means something when they come back six weeks later.
Somebody wants a refund
Scan the receipt and their sale comes straight up — no hunting through a day of transactions. If the scanner misreads it, you get told, instead of quietly being shown somebody else’s.
And the rest of the paper
A ticket when the phone comes in, a slip they sign when they collect it, and an invoice when you buy one off somebody. What you paid for the parts is never on any of them, and neither is their passcode.
Fit
Who it is for, and who it is not
Worth knowing before you spend an afternoon on it.
It fits
- One shop, or a second one opening.
- You repair phones and sell handsets, new or used.
- You buy stock in from the public.
- A tablet on the counter and someone doing the books on a laptop.
It does not
- Run a chain with head-office pricing and inter-branch transfers.
- Do payroll, rotas or accounts — it hands your figures to whoever does.
- Sell online. It is a counter, not a storefront.
- Replace your card machine. It records what the machine took.
Try it
Put a real sale through it
Set it up on a quiet afternoon, add a few of the things you actually sell, and serve somebody with it. Half an hour behind your own counter will tell you more than any list of features.
Everything you type in stays yours. It comes back out as a spreadsheet whenever you want it, so you are never stuck with it.
Set your shop up