Returns & Warranty

🔁 14-Day Hassle-Free Returns

We want you to love your purchase. If you’re not completely satisfied, you have 14 days from the delivery date to return your item for a full refund — no questions asked.

Return conditions:

  • Item must be in the same condition you received it
  • Include original packaging and accessories (if provided)
  • Contact our support team to start the return process

Note: Return shipping is free for items with hardware faults. For change-of-mind returns, you may be responsible for return postage.

🛡 12-Month Warranty Coverage

Every product at Refurbli comes with a 12-month warranty at no extra cost. Our warranty covers:

  • Hardware faults
  • Battery issues (below 80% capacity within warranty period)
  • Touchscreen/display defects
  • Charging or connectivity problems

What’s not covered:

  • Accidental damage (e.g. drops, water)
  • Unauthorized repairs or tampering
  • Cosmetic wear & tear

📩 Need Help?

Contact our support team at support@refurbli.com
We’re here to make things right.